Previous incidents

January 2026
Jan 29, 2026
1 incident

Sooma.com (website) is down

Resolved

Resolved Jan 29, 2026 at 10:42am UTC

Sooma.com (website) recovered.

1 previous update
Jan 17, 2026
1 incident

SMTP mail.sooma.com:587 (STARTTLS) is down

Resolved

Resolved Jan 17, 2026 at 6:55pm UTC

SMTP mail.sooma.com:587 (STARTTLS) recovered.

3 previous updates
Jan 16, 2026
1 incident

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are down

Resolved

Resolved Jan 16, 2026 at 3:45pm UTC

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) recovered.

1 previous update
December 2025
Dec 22, 2025
1 incident

ajuda.sooma.pt (suporte) is down

Resolved

Resolved Dec 22, 2025 at 8:43am UTC

ajuda.sooma.pt (suporte) recovered.

7 previous updates
Dec 20, 2025
1 incident

ajuda.sooma.pt (suporte) is down

Resolved

Resolved Dec 20, 2025 at 9:33pm UTC

ajuda.sooma.pt (suporte) recovered.

1 previous update
Dec 18, 2025
1 incident

SMTP mail.sooma.com:25 and SMTP mail.sooma.com:587 (STARTTLS) are down

Resolved

Resolved Dec 18, 2025 at 1:24am UTC

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:25 recovered.

1 previous update
Dec 17, 2025
1 incident

Sooma.com (website) is down

Resolved

Resolved Dec 17, 2025 at 10:35am UTC

Sooma.com (website) recovered.

1 previous update
Dec 16, 2025
1 incident

Sooma.com (website) is down

Resolved

Resolved Dec 16, 2025 at 11:21pm UTC

Sooma.com (website) recovered.

1 previous update
Dec 15, 2025
1 incident

SMTP mail.sooma.com:587 (STARTTLS) is down

Resolved

Resolved Dec 15, 2025 at 7:41am UTC

SMTP mail.sooma.com:587 (STARTTLS) recovered.

1 previous update
Dec 02, 2025
1 incident

mail.sooma.com (webmail), SMTP mail.sooma.com:25, and 1 other service are down

Resolved

Resolved Dec 2, 2025 at 9:33am UTC

mail.sooma.com (webmail), SMTP mail.sooma.com:587 (STARTTLS), and SMTP mail.sooma.com:25 recovered.

4 previous updates
Dec 01, 2025
1 incident

mail.sooma.com (webmail), SMTP mail.sooma.com:25, and 1 other service are down

Resolved

Resolved Dec 1, 2025 at 10:10am UTC

SMTP mail.sooma.com:25 recovered.

5 previous updates
November 2025
Nov 25, 2025
1 incident

Sooma.com (website) is down

Resolved

Resolved Nov 25, 2025 at 6:07pm UTC

Sooma.com (website) recovered.

1 previous update
Nov 23, 2025
1 incident

mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down

Resolved

Resolved Nov 23, 2025 at 10:52pm UTC

SMTP mail.sooma.com:587 (STARTTLS) recovered.

12 previous updates
Nov 22, 2025
1 incident

mail.sooma.com (webmail) and POP3 mail.sooma.com:995 (SSL) are down

Resolved

Resolved Nov 22, 2025 at 2:27pm UTC

mail.sooma.com (webmail) recovered.

3 previous updates
Nov 19, 2025
1 incident

mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down

Resolved

Resolved Nov 19, 2025 at 6:00pm UTC

SMTP mail.sooma.com:587 (STARTTLS), SMTP mail.sooma.com:465 (SSL), and SMTP mail.sooma.com:25 recovered.

8 previous updates
Nov 17, 2025
1 incident

Sooma.com (website) is down

Resolved

Resolved Nov 17, 2025 at 1:09pm UTC

Sooma.com (website) recovered.

1 previous update
Nov 05, 2025
1 incident

SMTP mail.sooma.com:25 and SMTP mail.sooma.com:587 (STARTTLS) are down

Resolved

Resolved Nov 5, 2025 at 11:53pm UTC

SMTP mail.sooma.com:25 recovered.

2 previous updates
Nov 02, 2025
1 incident

Sooma.com (website) is down

Resolved

Resolved Nov 2, 2025 at 3:35pm UTC

Sooma.com (website) recovered.

1 previous update